Regulation

My Notarial Practice is regulated through the Faculty Office of the Archbishop of Canterbury, which regulates the Notarial profession:

The Faculty Office
1, The Sanctuary
Westminster
London
SW1P 3JT
Tel: 020 7222 5381
Email: faculty.office@1thesanctuary.com

Let us resolve your issue

If you are dissatisfied about the service you have received, as a first step, please do not hesitate to contact me by telephone or in writing:

Mobile: +44(0)7944 186 221
Email: jayne@jaynescott.co.uk

Use The Notaries Society Complaints Procedure

If we are unable to resolve the matter, you may then complain to The Notaries Society, of which I am a member.

The Notaries Society Complaints Procedure is free to use and is designed to provide a quick resolution to any dispute. The process is approved by the Faculty Office of the Archbishop of Canterbury.

Please write (but do not enclose any original documents) with full details of your complaint to:

The Secretary of the Notaries Society
PO Box 1023
Ipswich IP1 9XB
Tel: 01604 758908
Email: secretary@thenotariessociety.org.uk
Website:https://www.thenotariessociety.org.uk/pages/complaints

f you have any difficulty making a complaint in writing, please do not hesitate to call The Faculty Office for assistance .

Complain to the Legal Ombudsman

Even if you have your complaint considered under the Notaries Society Complaints Procedure, you may at the end of that procedure or after a period of eight weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result:

Legal Ombudsman
PO Box 6167
Slough SL1 0EH
Tel: 0300 555 0333
Email: enquiries@legalombudsman.org.uk
Website: http://www.legalombudsman.org.uk

If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within six months from the conclusion of the complaint process.